Evening Mobile Crisis Response Team Case Manager (Case Manager)

A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you’re searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government! 

The Mobile Crisis Response Team (MCRT) within the Johnson County Mental Health Center is seeking a Mental Health Crisis Case Manager to provide mobile mental health crisis response services to the Johnson County community. MCRT is comprised of crisis case managers and licensed clinicians and is based out of the Mission office but geared toward working in the community. MCRT is dedicated to resolving emergency situations by providing brief and intensive services to reduce individuals’ needs for hospitalization and law enforcement interaction when possible and supporting client connection to resources including but not limited to mental health care.

The Crisis Case Manager will be paired with a MCRT Crisis Clinician to provide mobile crisis response in the evening hours (2 p.m. to 12 a.m.) Wednesday through Saturday. The pair will be dispatched by JCMHC’s 988 Crisis Line team to safely respond to behavioral health crises occurring in the community. Safety is critical in these roles and the pair will request law enforcement support at their discretion. The pair will de-escalate, assess and support individuals through their crisis and complete timely follow up, either by phone or at their home, to ensure the individual connects to appropriate resources and/or the crisis has resolved.

The qualified candidate will have a strong desire to provide intensive crisis intervention services to the community, be well versed in suicide and safety assessments, be willing to strongly advocate for the best interests of the individuals we serve and have a passion for public service. This posting will remain open until filled. 

Job duties includes:
• Responding across Johnson County as part of a 2-person team, providing mobile crisis interventions to a variety of individuals in crisis.
• Engaging individuals experiencing a behavioral health crisis by building rapport, assessing motivation, and encouraging participation in services.
• Using a Strengths Based perspective to assess individuals' circumstances to identify needs and/or determine resource eligibility.
• Carrying a small crisis case management caseload and help MCRT teammates with evening follow up needs.
• Providing support, education, and connection to resources, as needed for appropriate crisis response.
• Providing proactive outreach to prevent mental health crisis and/or criminal justice recidivism.
• Collaborating with JCMHC teams, law enforcement, family members, hospitals and other community agencies to advocate and partner for individuals’ needs.
• Completing and submitting documentation regarding services provided. 

Minimum Job Requirements:

Bachelor’s degree in Human Services or related field is required.  May require KS/MO driver’s license, depending on department or agency.

Johnson County Government requires reference/background screening for all positions.  Specified criteria may vary by Department/Agency.

Preferred Job Requirements:

One year of related work experience is preferred.

Education/Experience Substitutions:

Experience may be substituted for degree. Education may be substituted for experience.

In some instances, statutory or regulatory requirements may prohibit substitution of education and/or experience. 

Physical, Environmental, and Special Working Conditions:

All County employees may be called upon to assist other departments in a declared emergency situation.